Question 1

Does my Urban Hawker expire?

Accepted Answer

No, your Urban Hawker does NOT expire. Your card balance remains available until fully used.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. The card never expires.

Question 3

Where can I check my Urban Hawker balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Urban Hawker or in the email you received or on your printed card.

Question 4

Can I use the same Urban Hawker at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Urban Hawker location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Urban Hawker work anywhere?

Accepted Answer

The card can only be used at participating Urban Hawker businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Urban Hawker is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Urban Hawker location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Urban Hawker for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Urban Hawker redeemed?

Accepted Answer

Save your Urban Hawker to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Urban Hawker is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Urban Hawker?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Urban Hawker, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Urban Hawker code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Hainan Jones gift card balance here?

Accepted Answer

If you have a Urban Hawker Card that you used or plan to use at Hainan Jones, you can check your balance on this page. Enter the 16-digit card number from your Urban Hawker Card email or printout. The Urban Hawker Card is accepted at Hainan Jones and over 10 other local businesses in New York.

Question 13

Can I check my Jakarta Munch gift card balance here?

Accepted Answer

If you have a Urban Hawker Card that you used or plan to use at Jakarta Munch, you can check your balance on this page. Enter the 16-digit card number from your Urban Hawker Card email or printout. The Urban Hawker Card is accepted at Jakarta Munch and over 10 other local businesses in New York.

Question 14

Can I check my Kopifellas gift card balance here?

Accepted Answer

If you have a Urban Hawker Card that you used or plan to use at Kopifellas, you can check your balance on this page. Enter the 16-digit card number from your Urban Hawker Card email or printout. The Urban Hawker Card is accepted at Kopifellas and over 10 other local businesses in New York.

Question 15

Can I check my Lady Wong gift card balance here?

Accepted Answer

If you have a Urban Hawker Card that you used or plan to use at Lady Wong, you can check your balance on this page. Enter the 16-digit card number from your Urban Hawker Card email or printout. The Urban Hawker Card is accepted at Lady Wong and over 10 other local businesses in New York.

Question 16

Can I check my Mr. Fried Rice gift card balance here?

Accepted Answer

If you have a Urban Hawker Card that you used or plan to use at Mr. Fried Rice, you can check your balance on this page. Enter the 16-digit card number from your Urban Hawker Card email or printout. The Urban Hawker Card is accepted at Mr. Fried Rice and over 10 other local businesses in New York.

Question 17

Can I check my Mysttik Masaala gift card balance here?

Accepted Answer

If you have a Urban Hawker Card that you used or plan to use at Mysttik Masaala, you can check your balance on this page. Enter the 16-digit card number from your Urban Hawker Card email or printout. The Urban Hawker Card is accepted at Mysttik Masaala and over 10 other local businesses in New York.

Question 18

Can I check my Padi D'NYC gift card balance here?

Accepted Answer

If you have a Urban Hawker Card that you used or plan to use at Padi D'NYC, you can check your balance on this page. Enter the 16-digit card number from your Urban Hawker Card email or printout. The Urban Hawker Card is accepted at Padi D'NYC and over 10 other local businesses in New York.

Question 19

Can I check my Prawnaholic collections gift card balance here?

Accepted Answer

If you have a Urban Hawker Card that you used or plan to use at Prawnaholic collections, you can check your balance on this page. Enter the 16-digit card number from your Urban Hawker Card email or printout. The Urban Hawker Card is accepted at Prawnaholic collections and over 10 other local businesses in New York.

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